They were really nice and caring people. They were pretty cheap and knew what they where doing. My dog went in yesterday at around this time for surgery, and is already back home recovering. They pretty much saved my dogs life. I couldn't thank them enough, I will recommend anyone I can to them.

I have been taking my dog Kilo to the Blue Cross Animal Hospital for the last year. The staff is always extremely accommodating. My dog is very dog aggressive, so they make sure to clear out the front room when I bring her in. Last time I requested a tech come into the exam room for nail trimming to avoid running into other dogs in the back. Everytime I make a special request they are friendly and willing to accommodate my neurotic pet (and me sometimes). Dr. Donovan sits on the floor and allows my 80lb dog to sit on her lap and give her kisses. She is very thorough and takes her time checking her out. I have never one felt overcharged, it is actually substantially cheaper than my last vet. My dog is my ''child'' and I want her to be taken care of by someone I trust. I feel that she is getting the absolute best care in Buffalo.

This is an exceptional veterinary hospital. I have been taking my dogs here since I moved to WNY 6 years ago. The staff has always been kind to me and my dogs. To say the vets and vet tech are competent would be vastly understating their abilities. Dr. Donovan and Dr. Hillegas provided a level of care for my very sick Golden that was so far above and beyond what is normally expected. The Doctors at this animal hospital have incredible foresight and take a very holistic approach to treatment. They don't request random unnecessary testing - trust me, I know, I have experience with vets that do this and Blue Cross Animal Hospital is not one of them. They have incredible humility and they treat their clients with the utmost respect. The treatment, care, attention and sincere kindness they have shown my dogs, and me, allowed my Hunter to have an amazing life far beyond what anyone could ever have expected. They took care of Hunter like he was their dog, like he was their family member and for this I will always be grateful to them.

Taking my pet to Blue Cross was the best decision I could have made for her, and for myself. The receptionists are always friendly and attentive. There are multiple doctors on staff, all of whom have been extremely professional from the start. They are honest in their treatment but accomodating when it comes to budgetary concerns. If you are in the area, do not hesitate to bring your pets!

Concerned with money over the care of your pet. "Dr." Donovan should not be able to practice at all. Blue Cross Animal Hospital does ok with a healthy pet - when you show and pay for your less than 10 minute "check-up", but it stops there. They are essentially clueless on how to handle any issue and they do not listen to the pet owner when discussing symptoms. I have spent a great deal of money on useless tests and the care at this hospital is very poor. Do your pets a favor and find another place to manage their care.