They were terrific, Mark came out and help me alot, he even played with our dogs while I stepped outside to get a package. He was friendly, knowledgeable and I believe trustworthy. I had previously had another company out and they tried to take me for 8000.00. But a friend reccommended Mark to come out and take a second look and low and behold I didn't need all that work done and it end up saving me thousands of dollars. I would definetly reccommend Polar Maintenance and will only use them in the future.. You just can't go wrong when someone is honest and cares about other people to give them the best deal they can.