I'm sorry all but not that these ppl dont care but they cannot be trusted. They wouldn't take care of my dog until they had money in hand even though they were told that we were on our way with the money for our dogs operation. After the operation that I feel was very highly priced anyways wound up that we had overpaid for services rendered and they owed us money back we are now fighting with them to get our money back. So my suggestion is if you have time shop around for better customer service and better prices.