Stay away from these veterinarians at any and all costs!!! Dr. Katie Anderson, Dr. Rachel Whitesell, and the practice owner Dr. James Clarkson are incompetent at best. Our dog was misdiagosed from day 1, causing a month of unnecessary vomiting, weight loss and often very painful procedures and intensive care stays at a university .....for round worms! A simple fecal on day one (which was not offered) would have solved the problem and saved our dog. Dr. Clarkson refused to meet with us when we were needing an explanation and a simple apology. We asked for no money. Westarbor refused to give us our records, stating the records were "mailed" to us months ago. Dr. Anderson and Stephanie, the office manager, would rather force their untrained reception staff to handle major client issues, as opposed to coming out of the back office to speak with myself and my husband. Do not trust any of them! Stephanie, the practice manager is extremely rude and displays the arrogance the entire practice seems to have. Our family ended up paying over 5000.00 for a 30.00 cure. Please avoid this place!!!!