NOT RECOMMENDED! We had Tom out to service our fireplace 5 weeks ago. It cost us $400, and he replaced the ignitor and control box. It worked for 4 weeks, and then stopped working. We called him and he not only refused to come back out - he accused us of lying, of breaking the unit ourselves, and even that it might have been caused by a lighting strike to our home! The guy is crazy and I strongly recommend against using his services.