Four Seasons Plumbing came thru for me under very difficult circumstances. We had this appointment scheduled to replace the socoplex plumbing throughout my entire house before it was known that the weather was going to be so cold. Yet Four Seasons kept their committment to me. The first day they worked in single digit temps from 9am to 7pm without so much as a break. The next day Juan and another technician that I did not catch his name worked from 9am to 10pm with only a lunch break - again in frigid temps, at one point it was - 4, before the wind chill. Yet these guys soldiered on like Marines. Juan and Jesse returned the final day and worked from 9am to 4pm - finally cleaning up the work site upon completion. Juan L. and his crew did heroic work last week under absolute brutal conditions. Juan walked me thru each decision about areas where the walls or floor might have to be cut in to access the plumbing - in each he presented me with a choice and made me aware of the implications of each decision. I felt he was both transparent and helpful. The overall workmanship and customer statisfaction were clearly important to this crew.
Obviously I was aware that the company was being flooded with pleas to fix broken pipes in the brutal conditions thruout the area last week and Four Seasons could have put me off, but they honored their committment and with a super professional attitude and workmanship - never complaining, tripple checking to make sure I was satisfied with the work.