In short, this company has called on multiple occasions to Harass, Bully, and Demean another employee of this company who is no longer with My branch. Though this does not stop them from calling and literally Yelling at me when I inform them of this, again and again. They call and get as childish and rude as possible, hang up when you respond, and will call Back to harass you more. And the language and etiquette they use on the phone is Exactly akin to that of an elementary school playground bully. They make demands, do not wait for responses, and sling Pointless, Empty threats at every chance. When asked to speak with a supervisor, we have been put on hold for long periods of time, just to be rerouted back to the offending agents own voicemail. My company and it's attorneys are looking into this, as well as getting employees from Multiple offices to contact the BBB about NCS. I would suggest the same of anyone else who has Any dealings with them. Have a wonderful day.

Worst customer service EVER. You can't get through to Management, even when you complain through their website & ask for them, they make the same rep call you back, only the rep tries to be polite coz the call's probably being monitored. Not only are they rude, but also unscrupulous. First they tried to tell me I gave them a check that bounced, I'd never attempted to make payments b4 then, and when I did try to settle the account through the actual Co that I owed and we agreed on the amount, which was close to the court judgement, and one that NCS would only accept if that Co agreed, NCS claimed I had agreed to an amount that was slightly greater than 250% of the said amount when the two communicated later. Since the account was a few years old, and I had already made quite a few calls and attempts to pay it off like twice already , I dropped it and requested to be on their DO NO CALL registry, Only 2 more yrs & its off my Credit Report. SHAME ON U BRIAN DOUGLAS & MS DAVIS!

Scam artists. Filed 'bad credit' report with agencies even after being told that they had wrong person. Hung up on me repeatedly when I tried to call and straighten it out. They are rude and threatening.

I spoke with with Ms. Connie and she was extremely helpful. She had an empathetic ear to our situation and she listened intently. If you have an issue, ask to speak with Ms. Connie, I am sure she will do you good.

The worse customer service. Ms. Angelo, Cussed at me an hung up the phone.Requested to speak with a manger and they would hand up on me.POOR service, would not ever use them.