I was extremely nervous about taking my cat to a groomer. She was a ferel cat, found in a warehouse, resided in my garage for 3 months before finally approaching me. Very affectionate but definitely a one person cat. Her long hair got away from me this year and she was matted out. I tried to home groom to no avail. I finally made the call to Animal Pal and was probably more anxious than the cat. I didn't believe that she would allow anyone to groom her. WOW! WAS I SURPRISED! SANTANA(the cat whisperer)AKA the groomer, is amazing! Fiona and I were in and out in 30 minutes and it was the best experience I could ever have hoped for. My gratitude is immense for Santana's patience, knowledge, professionalism and love of animals. Thank you.