This particular Footaction has a very good manager who looks like he has a lot on his plate every time I go in there, yet he takes time to take care of what I came in for and I feel like he has a gift for customer service. When I need shoes I go here because when I go anywhere else I can not find my size (I wear a 14), and this guy usually just goes to the back and grabs all the size 14 Nikes for me and lets me see them. The selection of 14s are incredible compared to other stores, so if you have a big foot, and have the same hard time as I do finding shoes in stores in your size, try this store first. Prices are reasonable, the last pair I bought were cheaper than buying them off Amazon. All in all I know how to appreciate great customer service, and this manager runs a tight ship, consistently.