AAAA Secure Driving School
1504 Sheepshead Bay Rd, Brooklyn, NY 11235
718-769-1117
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REVIEWS Write a Review
10/30/08
I took driving classes with multiple instructors and this school rates AVERAGE to MEDIOCRE. I will not recommend it to my friends for several reasons, which all fall into customer service category - the AAA Secure Driving School customer service is lacking.CUSTOMER SERVICE (mediocre):- when scheduling classes the representatives are always on the rush. They don't have time to schedule with you a full package, they push customers around.- ATTENTION: they have packages & the mention them upfront but they don't say that you must pay the package ahead of time and they make you pay with the hourly rate, at the end when you inquire about the package they tell you that they can't bundle up classes that you already took. They did this to me 2 times. First I did not notice, 2nd I was on the phone 1h with customer representatives and management. They spoke horribly to me, not refraining from insults and refused to give me the package price. Horrible, horrible conversation, lots of attitude a
04/26/08
I made a series of appointments for my sister for a single instructor. A lady called us up with an attitude after the appointments had been made to say that they had to be canceled and rescheduled among 3 different instructors. She did not offer an apology for the mistake. would not take responsibility and spoke to my mother like she was a five year old. I have never done business with anyone so rude and recommend you don't either.
- Extra Phones
Fax: 718-891-6283
- Hours
- Regular Hours
Mon - Thu: Sat Closed Sun: - Category
- Driving Instruction
- Neighborhoods
- Southern Brooklyn, Sheepshead Bay