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Massage Envy - Mall of Georgia

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Massage Therapists, Day Spas, Reflexologies

3420 Buford Dr Ste E770, Buford, GA 30519

678-541-6868

OPEN NOW: 
Today: 9:00 am - 10:00 pm

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REVIEW SUMMARY

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1
1 Reviews
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
S
Sandra D.

03/27/18

Provided by YP.com
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Absolutely a terrible company to deal with. Gave a friend one of my massages & she had a really bad experience after the massage. Therapist was great, but front desk ruined the entire experience. I have left multiple messages for the store manager. She nevers calls me back & it's rare that anyone answers the phone live. I would not recommend this company. Surely there are much better places to have a more positive outcome. So disappointed!

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M
morganfam

11/29/12

Provided by YP.com
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I had a significant pain in my...

I had a significant pain in my legs, back and neck. Danielle helped me in managing the pain to a great extent. The location is full of caring attendants and therapists. I go there every week, if I can make it. I invite all readers to go and enjoy, you deserve it !

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anonymous

04/06/12

This was the most unprofessional atmosphere I have ever encounter to RELAX, especially the management team. There were problems from the moment we walked in the door. They problem solve by the front desk video camera/audio and their ineffective customer service skills. We honestly feel other factors were playing into this treatment that we received. It is clear our business is not welcomed or valued at Massage Envy Mall of GA. No thank you to this location...... Giving them a star is too much credit......

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J
jadnoral

12/17/10

Provided by YP.com
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Disappointing

The accounting side of Massage Envy, Buford, GA location was extremely disappointing. When becoming a member, I was told that if I paid my account prior to a certain date, my bank account would not be debited. However, after paying a week in advance, for my final payment I might add, my card was still debited and I was charged a bank fee because of this transaction. When inquiring about this issue, I was told the error was due to a computer glitch. After weeks of discussing this problem with the home office and regional director, I was referred once again to the Buford location. The explanation I received (not from the person handling this matter locally) was, I authorized the charge (why would anyone authorize a charge that has already been paid?). Massage Envy could have handled this matter better by simply doing the right thing and refunding the fee since it was their mistake to begin with.

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DETAILS
General Info
Massage Envy provides massage, skin care and total body stretch services which are an integral part of total body wellness. Keep your body working, schedule an appointment today! Each location is an independently owned and operated franchise.
Hours
Regular Hours
Mon - Fri:
Sat:
Sun:
Categories
Massage Therapists, Day Spas, Reflexologies, Skin Care
Payment Options
Provided by
Data provided by one or more of the following: Thryv, Data Axle, Yext.