Overall we have had a great experience with them over all these years. Car tint has been great. I go all the way back before it was even sold to the new owners when I was 15 years old.. My 1st Honda Prelude days. In my 40's now. The only downside I had was when trying to get my house windows tinted. I was shocked that the darker tint we were interested in wasn't available by them anymore. We personally like the (Gloomy darker look) (rainy Day look) when looking outside on a Bright summer day. The guy said he only likes the warm looking outside tint color. So this is what he installs. I give 4 stars because there work has always been great. 1 star deducted as not being able to provide the customer with specific tint color due to him not liking it.