Roger is fantastic! My cell phone went out while traveling in the Denver area. Roger went out of his way to ensure he had me taken care of. Thank you Roger!

Took my working iPhone, to the Centennial Colorado location to have a simple cracked screen repaired. Came back 3 hours later to find they had not only failed to repair the cracked screen, the phone was now broken in pieces and no longer worked, telling me to take to another repair store that was better equipped to have it repaired. When I complained, they called the cops and asked me to wait outside. I was happy to speak with someone in law enforcement and waited outside for about 20 minutes before going back inside to see if they were told when the police might come by. I had not spoken a word and was waiting patiently as they were assisting other customers when the store manager/repair tech demanded I leave and wait outside. Absolutely the WORST and LEAST PROFESSIONAL customer service I've ever experienced, anywhere! I highly recommend a repair service named Ubreak-Ifix. They were able to repair the phone properly in 20 minutes.