The wait is unbelievable! There is usually only one person working - sometimes two - and the lines have been out the door since the beginning of December. I have stood in line twice this month and waited more than an hour each time! I feel badly for the employees. Is it not possible to open up a few more "stations" to accommodate the public?

This office location is great but it really need to expand to accommodate the people that visit the office. There is always a long line of people who are hanging outside from the door. Besides that they only have one or two people working in the front. Like I said the building needs to expand. Bring it up to the 21st century. The employees are very nice working under those conditions.