I very much disagree. I think the owner of the salon is extrememly talented and very humorous. I love the dynamic he has with all of his employees, who ,from what I have seen, are extremely excellent at what they do. I did not see a single person walk out of the salon unsatisfied. Fair pricing and extremely cute on the inside. I am always excited when the day comes that I get to go back for some relaxation and fun at Eleven Eleven Salon.