Paul worked hard to get us what we want super nice guy. Made our experience as painless as buying a car can be. --Posted as a service per authority of business, review written by customer

I have to say Jerome Winfield is a very good service adviser. I have been to Performance Ford Lincoln now a few times to get my car serviced and I was lucky enough to get Jerome the last few times and his attitude has been great each time, even though I am very picky about the service I get. I've even tried to complain because when they rotated my tires the car pulled slightly to the left but Jerome without skipping a beat said let me have them check this right away. Very good attitude, I was very satisfied when I left there as always.. I will go no place else.

I felt good with the experience. The salesman was great. I would send someone else to this Ford dealership. --Posted as a service per authority of business, review written by customer.

. Very good got a great deal with our purchase. Very helpful and hardworking. --Posted as a service per authority of business, review written by customer.

I purchased my vehilce from Performance three months ago and STILL have yet to get my new plate. I have called and , been promised calls and and I can HONESTLY say that the ONLY person that even bothered trying to help me and CALL me back was so sweet and helpful. IF you ever have ANY ISSUES with ANYTHING Bianca McDougler is the ONE to ask for AND she calls you back. Thank you Bianca!!!!

Nick helped me get into my perfect new vehicle. It was his first day, never sold cars before and, he was very professional and never pressured me what so ever. If you are looking for a NEw or Used vehicle, Performance Ford Lincoln is the place to go. Thank you.

I purchased a a new Ford Fusion and, absolutely love it. I had 5 different people escort me into Performance Ford, holding the doors open and everyone was so friendly. It was such a great experience form my sales guy Jean and then my Finance Kenneth. I will be sending people your way!!!!

Great Service and a peaceful car buying experience. The people are so friendly and work so well as a team to make me one happy customer. Thanks so much. --Posted as a service per authority of business, review written by customer.

Albert Paille helped me find the perfect vehicle, and at the price I was looking for. He made the whole car buying process enjoyable and I would gladly purchase my next vehicle at this dealer.

I recently purchased a used vehicle from Keith Hawthorn Ford in Charlotte. I had a great experience at this dealership. Shawn Haggerty, in internet sales made this process unbelievable easy. I was in search of a specific car and found the best deal at Keith Hawthorn. All of the previous dealerships liked to play games and tried to sell me cars that I was not interested in. Shawn was very straight forward, honest and dependable. He went beyond the sale and ensured my car was to my standards. He stayed after hours to finish the sale so I could take it home that night and even had it fully detailed on the spot also. He also personally picked up my car to have some work done on it. You can expect nothing less from him and the dealership. I will be returning to him for future purchases. Matt.

My wife found the truck I was looking for on Auto Trader. It was at Keith Hawthorne Ford of Charlotte. I went in to see a particular person and he had stepped out with a customer so I had to wait a few minutes for someone to help me. It was well worth the wait. Dan (salesman) was a great guy. He went beyond helpful, he was like a friend. He was very courteous to both my wife and me. He was knowledgeable of the vehicle I was looking at. He knew that my wife and I had done our homework on the Internet and therefore the profit margin would not be as high if we had not, but he didn't let that slow him down or get in the way. He got us hooked up with a very nice lady who was a finance manager. She was very helpful to us, not pushy. We were buying an used car so she told us the things we should consider and some things that she thought would not benefit us. It was one of the nicest experience we have ever had buying a vehicle. As far as the vehicle, it is great. I am finding a couple of thi

Emailed many dealerships this was the only one that kept in contact while I decided for about 3 months. When I was ready to do it, they were ready to help. I special ordered my car and got it within 4 weeks. Took less than an hour and a half to get everything signed and the car turned over to me with the exact payments and trade in value I was looking for. Very Very happy.

I was in a hurry to purchase a specific car (no other dealerships could find). Sean Haggerty at Keith Hawthorne was able to locate the car I wanted and deliver on time and with excellent customer service. He went above and beyond, even meeting me on his day off and updating a family member when I was in the middle of meetings. He was referred to me by my insurance agent (who just bought the same model the week before) and was very satisfied. After my experience, I'd reccomend both the dealership and Sean without hesitation.

Awesome experience. Bought a car completely on-line. I was nervous to do it. But they made it so easy. The car was everything they said it was. even delivered it to me with all the paperwork. How easy was that???

great salesman, great service after the sale

i talk with a young man who had not been there long but was nice on getting the answers i needed /what upset me the most is that i was upfront on my situation from the beginnning was not tryin to hide anything /have been searching for a car for past several months/ my credit is not at its best .i am buying my home been currently working two jobs main job will have 15years on it comming up in april 06 will have 13yrs on my parttime job comming up in april also .i seen there advertising an thought i will check them out .i have an escort that i paid off /because i wanted to keep my car paid it off last month they told me to bring in a check for $600 /they even call me an told me i was approved i have the message saved on my voicemail on my cel phone i go down there an thouht i was going to leave in a new 2005 forenza power windows lock sunroof black perfect color an car i had been looking for an most of all it was a 4cyc which was a big plus since i work two jobs .i was upfront with the