I purchased my 2013 C-Max from Craig Holcombe, salesman at your South Military Hwy location in Chesapeake. Craig answered all my questions and helped me get a good deal on my C-max. I have been back to their service department 2-3 times and found friendly and helpful personal in that area. I would recommend Cavalier Ford and Craig Holcombe for anyone looking to purchase a new or used vehicle.

Great place to buy a car,very professional and knowledgeable.Had a wonderful experience and would highly recommend this dealership.

Service department does not understand the word "service: I did not notice that there was a Lincoln lane and a Ford lane for service. Another car had pulled in behind me so I could not get out. However, there was a Ford Fusion in the front of the line. When they opened, everyone drove forward. They helped the Ford Fusion, the Lincoln Zepher, then get this: the guy walks right by me and goes to the Lincoln behind me and tells him to go to a service rep for check-in. I get out of my car and finally someone comes over to me and when I ask why the guy behind me was serviced first, he condescendingly says, "You're in the Lincoln line." When I point to the Fusion and ask why then was that car service, he simply shrugged his shoulders and walked to his booth. I complained to the assistant General Manager, who stated that the sign was suppose to be taken down because of the confusion it caused, i.e., more customer complaints, and then she got the service manager. He was apathetic at best.