The store and the staff themselves are great. They have many, many lights to chose from and the people are very knowledgable about the product. They are on they pricey side though. The web site is not good at all. There is no search window. So, if you buy a product and want to show someone while waiting for it to come in, you can not. Even if you have the item number, there is no search window. They only post a few lights on the web site so you can not even scroll through and look at what you bought. This is very frustrating because, we had a house built and wanted to show people what we bought and could not. We scrolled through their list and found a couple of lights, not all. This is about the only down fall I have about them.