I called them 6 months ago for our move and they did the job cheap and quick, but I wouldn't use them again. All my boxes were labeled by room, but they ignored those labels. They damaged furniture and tried to hide it from us. Worst was they left a major appliance and we had to go back and get it with our own pickup. They advertised they were a BBB listed company which was not true, but that's since been removed from their website. Still THAT was the reason I chose them, so I feel like I was deceived.