*Took car in 9/2/09 to Velasquez and Sons 217 Sixth St in

Dekalb. Check Engine Light was on and car Shaking

*Was told it was an Ignition Coil and would be $190

to fix.

* 9/3/09 at 9am. Car shaking, check engine light

back on. Pedro at Velasquez and Sons

told me to go to Autozone and get a diagnostic, because he cant figure out what's wrong. All of this should have been done prior to charging me $200.00. I request a refund and am denied.

Upon finding another mechanic, figured out that the part he replaced was not working, he hadn't even tested it, just told me that the car was fixed. Now he believed that there were several other problems that I should let him fix. I didn't trust him and took my car to Tires Plus who identified that the part wasn't working. Still Velasquez denied me a refund, even with the printout of their poor workmanship. I have a claim with the Better Business Bureau now



We as consumers have no form of recourse when Auto

Repair Mechanics take our money without fixing our

cars. Maybe because I'm a woman who doesn't know

much about cars I seem an easy target. People

should be aware that a company with these bad

practices are preying on Dekalb area residents