In defense of the man who took your order, he is a very caring family man and has been dealing with Cancer for the second time in 4 years. The work environment was 104 degrees that day and he may not have taken enough medication to help him cope. However, he did talk with you and offer compensation for your grievences and was very appollogetic. He wishes you would contact him so that he can rectify the situation. He is glad that you were happy with the food.