Professionalism is an area of improvement needed. This gentleman doesn't communicate well. We set a date for the work to be completed. I called the night before to confirm the date. He tells me I'm not on his calendar for that day. Further more he needed a deposit to start the work and set the appointment. (Either Stated When We Spoke) Now I didn't have an issue giving a deposit. If this was your process make that clear. I wasted a week of valuable time waiting for you. Ask him about this review. Unprofessional!!!

The service we prompt and very professional. They cleaned up after the job was complete. And the price was right. I highly recommend.

When it comes to professionalism, organization and quality don't look any further. I've had numerous block glass windows added to my home and office from this company and the time frame has been exceptional. Never have I had to call back. I recommend and refer this eternity.

My experience with this company has been great. The service was very professional and the prices was affordable. I would highly recommend this company to a friend or family member.

My experience with glass block has been wonderful very professional,reasonable pricing,and very flexible with timing. I've been doing business with them for the last past 8 years on rental property and commercial building. I would recommend them to anyone.I give them 5stars all around the broad good service.

horrible job ...most of the blocks were missing silicone ..many gaps ..if you hire this guy you better look close and you will see gaps going outside and crooked joints and just pure shoddy work.....

My experience with Big Blocks Glass has been wonderful. I have been doing business with this company for over 3 years. The customer service has always been a pleasurable experience as well as the timing for the windows to be installed. I've shopped around with many companies and Big Block Windows has been the best window pricing in the Metro Detroit area.

Very professional, reliable and on time! I recommend this company highly. Thank you, we love them!!!

Excellent service. We love the new look to our building. The prices were great and so was the service. Our only glass block company in the future.

My experiences with Big Blocks Glass has been jobs well done! I received excellent service, reasonable pricing, jobs were completed in a timely manner and cleaned up! Mr. Stokes is a man of integrity & takes pride in his work; therefore I will continue to refer him & utilize his services, as needed! Alicia

Been using big blocks for over four years for all my new construction and remodeled homes. Service is impeccable, turn around time is great and Charles answers any questions I have for him. They go out of there way to make sure you're happy. Very pleasant to work with big blocks. I highly recommend them!

I used the company on 2 separate occasions and was satisfied both times. I would recommend this company for any glass block work needed...

I called after one of my basement windows broke and Charles came right out with no problem. Quick service and I ended up getting all my windows for a great price! Fast and friendly service.

Big Glass Block is an amazing company. I hired them to do some windows for my mothers home. They were very professional and very prompt on returning messages and my mom loves the windows and be be getting some work done soon. So you are looking for the best company to have glass block Windows put in make sure you call BigBlock Glass Company.

Terrible service! After waiting, calling, and late appointments and no shows, I had to asked Charles for a refund and threaten to cancel service. That's when the work was finally completed.

Wonderful & sweet man! Great job... Happy with my big block glass. Five star company.

My home was broken into a few days after Christmas and I called this company late in the day they came out and fixed my window the same night I think they did not leave until about 11 pm at night but I really appreciated there work and professionalism. I hope not to have to use them again but if I have any other issues I will call Detroit Big Blocks for sure.

Glass blocks looked great, job done in a timely and professional manner. Good job

Best prices - saved $300 total on two houses. Charles did a good job and helped with some extra stuff too. It went well except for a few small issues like missed and late appointments plus several phone calls were needed to actually get the job done. Amazing what a difference the windows make compared to the old style!

Big Blocks Glass has the best prices in the business. I was also impresses with the fact that they clean-up as they go :). You won't be displeased if you go Big Blocks Glass.