If there was a minus star, they would have at least a minus 2 for customer service. The product itself was good, and the people that worked for the business were a one star.A horrible experience with this business just doesn't begin to describe it. They took advantange of a situtation that could have easily been a customer building experience, but decided to take money from me because they simply could. I do not recommend these people at any cost, and I will be sending a letter to the state attorney general because of their business practices. I had called in with a tire emergency, and was 50 miles away, I chose a risk to drive in rather than wait for them, and made it five minutes before closing after changing my blow out in the desert. The very ungracious owner charged me the emergency fee anyway. If my tires could have been bought elsewhere, they certainly could would have been.