I'm always very reluctant to go to the salon, because I'm never completely happy with the end result, but yesterday's experience changed that for me! I called in an appointment the morning of, Christy was able to take me in 30 minutes from when I called. She helped me cut off ten inches to donate and advised me on good organizations I could send it to. She spent an hour and a half with me working through a tricky style that I wanted, going slowly so that it was exactly what I wanted. We even changed a few things mid-cut and she did an excellent job. She was so friendly and we had the salon to ourselves so it was really personal and a lot of fun. My satisfaction was top priority, and I was more than pleased with my experience. She even gave me a discount for donating. Going to Verve made my day and now, after living in NH almost my whole life, have a hair salon to call my own!