My transmission was going out, i.e., 2012 Ford Focus. I despise car dealerships, i.e., Ford (or any brand), so I decided to let the Farmington, MO Meineke dealer get involved. They've treated me right before on other vehicles I've owned and they treated me right again. Sam is in charge there and is the best automotive professional I have ever worked with. Honest as can be and very up front about everythng. His next in line, Tom, was also very helpful, professional and courteous. I had an insurance policy to help cover the cost of the transmission itself and Ford had an available recall insurance allowance that covered the transmission control module. Sam worked with a friend of his at the Fredericktown Ford dealership and got everything done in a professional and timely manner. I cannot say enough good things about this Meineke location and the guys that run it. The first time I went in there, several years ago, I sat in the waiting room with other customers and heard nothing but glowing reviews about the service and repair work there. That is something. I have never witnessed customers talking much at all in a repair shop. They're usually in a worried state about cost, etc. Not this Meineke... Excellent customer service, excellent repair work... I will definitely be back and I will definitely refer friends and family there.

Sam Greco is the staff member I worked with. I'm a single mom w limited income. Sam will always work w me by making a plan on what needs fixed first on what I can afford. All of the staff there are very nice and knowledgeable. I can drop my truck off and they will take me to work and pick me up when it's done. It's nice to walk into a shop and they remember your name. I will always use Meineke Car Care

The managers are great. Only issue I have is labor prices seem high, but I guess are in line with other shops.

The manager I think his name was Tom and the whole staff were excellent. Very impressed.

Went in to have husbands truck fixed sensor in steering column, Meineke guys are great! They got us in promptly, took care of our questions and problem and got us on our way! Great job guys!!!!

I just wanted to thank everyone at Meineke for the excellent service that was performed on my car. It was the day before Christmas Eve, I was fairly new to the area and after going over my problems with Tom, he know exactly what to do. The guys stayed late to get me back on my way. These guys went above and beyond. They deserve as many stars as allowed.