I first took my car to Lifetime Automotive in April of this year. I find their employees to be friendly and helpful, and they are very upfront about all important details...no surprises. I'm taking my car there today for another oil change. They carry Valvoline products, but are cheaper than Valvoline franchises. Their price still beats the competition that is much closer to my house, so I'm driving an extra 15 miles because it's worth it.