Turner's Pool & Spa Service
10702 Stoner Dr, Fredericksburg, VA 22408
540-891-8650
PHOTOS AND VIDEOS
REVIEWS Write a Review
Great shop.They installed a pump at very fair price.They never try to push us to buy.Family friendly store.
03/04/14
Wow .Turners have been good to our family pool for past 3 seasons.We test water twice a week at their store and never get oversold or pushed into buying.They wired a pump for me at very low rate.Good service.
This company has continually lied and over billed clients. I was told that with the first cleaning they would return as many times as it took until the pool was clean. This DID NOT occur. Started billing almost immediately. Fraudulent billing practices! Keep your money in your pocket! DO NOT hire Turner s Pool and Spa!!
DO NOT USE THEM. Liner was pulling away from wall in the pool. There was a hole that was getting bigger behind the liner they said not a problem. Tried to bill for other things that wasn't needed. Will not use them to reopen our pool. DO NOT USE THEM!!!
Incredibly shoddy job! When I questioned bumps & wrinkles in liner at installation I was told it was normal. Lie. It caused holes in liner. $ to repair. Caused more holes in liner $$ to repair. Needed new liner w/in 5 years. $$$$ to repair! Bottom was overdug by 14 to 18 in. & rather than correcting it, they just installed the liner anyway. Weight of water pulled liner down. Vermiculate was so poorly installed, the entire bottom had to be removed! It took 13 tons of gravel to fill the overdig! Spent over $6000 fixing their work! Each time I contacted them, they insisted it was installed properly. Wouldn't recommend them for a kiddie pool! Horrible experience!!!!
Incomplete evaluation of repairs needed when a liner was replaced; they brought up additional items that should have been a part of the evaluation initially. Two years later we have another repair bill (went to someone else) to address the initial issues, and discovered that gaskets either weren't replaced by Turner Pool at all, or when two gaskets were required, only one was in place. This was not the first disappointing service experience, and neighbors have had very unsatisfactory experiences as well. Would not recommend.
- Extra Phones
Fax: 540-891-7649
- Hours
- Regular Hours
Mon - Fri: Sat: Sun Closed - Categories
- Swimming Pool Repair & Service, Swimming Pool Dealers
- Payment Options
- AKA
Turner's Pool and Spa Service
Turner's Pool N Spa
- Other Link