John N Campbell MD PC
1676 Viewpond Dr SE Ste 100A, Grand Rapids, MI 49508
616-455-9450
PHOTOS AND VIDEOS
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8485 Algoma Avenue Northeast, Rockford, MI 49341
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655 Kenmoor Ave SE, Grand Rapids, MI 49546
REVIEWS Write a Review
04/15/14
Provided by YPmobileI will begin this review with Dr. Campbell. Dr. Campbell is a great doctor and shows sincere concern for his patients. His medical staff & assistants are also very impressive with great bedside manor and responding to urgent matters quickly.
That being said, the front office staff including receptionist, office manager, and billing have declined in patient relations over the past 6 months. The level of patient service and respect offered by the administrative and billing staff is disheartening and disgusting. I have witnessed a drastic change in attitude over the past several months. in fact, I have referred friends to dr campbell in the past and those friends as well have conveyed the same message to me. I am at the point where I can very easily leave and find another provider with better service.yes this would be rather sad because I have developed a relationship with my doctor over the years that I have seen him but I will not allow the level of bias (I.e. favoritism and blatant disregard) that I have witnessed over the past 6 months.my suggestion is for dr campbell to realize and understand the level of treatment his patients receive when they are in the waiting room or being checked in. additionally to make matters worse, I have heard the receptionist on the phone with a patient discussing their medical history then subsequently gossip about that same call as soon as she hangs up. Obviously this is a violation of HIPPA and patient confidentiality. As I conclude this review, I must reiterate Dr Campbell's medical staff is very pleasant. Unfortunately, the first impression is always from the receptionist or office manager and as we all know, first impressions will either make or break a business.
09/28/16
Provided by Doctor.comsee above
09/28/16
Provided by Doctor.comOverall i would say it has been a pleasant experience there is not as much waiting as most doctors
09/27/16
Provided by Doctor.comVery pleased with both providers.
09/26/16
Provided by Doctor.comIt has been great. Everyone is very friendly and helpful. They return calls always, and very prompt.
09/21/16
Provided by Doctor.comit was great
09/20/16
Provided by Doctor.comGreat Doctor and staff that care about their patients.
09/13/16
Provided by Doctor.comI've been coming to this office for a long time I like how everyone treats me. Also the PA's who work with Dr. Campbell are extremely good and are easily available. I would recommend this office to anyone new in town.
07/26/16
Provided by Doctor.comhe is always very professional and timely with the visit and is always willing to listen to any questions and give answers
07/26/16
Provided by Doctor.comAlways proactive, compassionate care, such a great team!
07/26/16
Provided by Doctor.comAs far as a trip to the Dr's office goes my experience's here have been above average.
07/12/16
Provided by Doctor.comMy experience has been great!
07/07/16
Provided by Doctor.comhelps me out alot and im very happy with the staff.
07/07/16
Provided by Doctor.comdoctor listens and takes time to explain everything. very happy with him
- General Info
- Dr. John N. Campbell is an Internist and Addiction Medicine Specialist serving the Kentwood area for more than 30 years. Dr. Campbell is experienced in Mental Health, Depression and Anxiety disorders. He is a professional member of the American Medical Directors Association, the Kent County Medical Society and the Michigan State Medical Society.
- Extra Phones
Phone: 248-952-1614
Phone: 248-952-1601
Phone: 616-225-0202
Fax: 616-455-5221
- Hours
- Regular Hours
Mon - Fri: - Categories
- Physicians & Surgeons, Clinics, Physicians & Surgeons, Addiction Medicine, Physicians & Surgeons, Family Medicine & General Practice, Physicians & Surgeons, Internal Medicine
- Payment Options
- AKA
Campbell, John N, MD
Dr. John N. Campbell, MD
- Other Links
- Other Information
Parking: Lot, Free
Wheelchair Accessible: Yes