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John N Campbell MD PC

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Physicians & Surgeons, Clinics, Physicians & Surgeons, Addiction Medicine

1676 Viewpond Dr SE Ste 100A, Grand Rapids, MI 49508

616-455-9450

CLOSED NOW: 
Tomorrow: 8:00 am - 4:30 pm

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REVIEW SUMMARY

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5
22 Reviews
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
C
cookiecook213

04/15/14

Provided by YPmobile
review count1photo count0
front office and administrative staff service has declined and is unacceptable

I will begin this review with Dr. Campbell. Dr. Campbell is a great doctor and shows sincere concern for his patients. His medical staff & assistants are also very impressive with great bedside manor and responding to urgent matters quickly.
That being said, the front office staff including receptionist, office manager, and billing have declined in patient relations over the past 6 months. The level of patient service and respect offered by the administrative and billing staff is disheartening and disgusting. I have witnessed a drastic change in attitude over the past several months. in fact, I have referred friends to dr campbell in the past and those friends as well have conveyed the same message to me. I am at the point where I can very easily leave and find another provider with better service.yes this would be rather sad because I have developed a relationship with my doctor over the years that I have seen him but I will not allow the level of bias (I.e. favoritism and blatant disregard) that I have witnessed over the past 6 months.my suggestion is for dr campbell to realize and understand the level of treatment his patients receive when they are in the waiting room or being checked in. additionally to make matters worse, I have heard the receptionist on the phone with a patient discussing their medical history then subsequently gossip about that same call as soon as she hangs up. Obviously this is a violation of HIPPA and patient confidentiality. As I conclude this review, I must reiterate Dr Campbell's medical staff is very pleasant. Unfortunately, the first impression is always from the receptionist or office manager and as we all know, first impressions will either make or break a business.

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David M.

09/28/16

Provided by Doctor.com
always kind professional staff dr. helpful and professional also

see above

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William W.

09/28/16

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Usually fast and not long waiting

Overall i would say it has been a pleasant experience there is not as much waiting as most doctors

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Mike R.

09/27/16

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Saw both doctors today and both were awesome! Very professional and thorough.

Very pleased with both providers.

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Anonymous

09/26/16

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The best its ever been.

Amazing.

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Anonymous

09/26/16

Provided by Doctor.com
Excellent personable experience. Listens to patient

It has been great. Everyone is very friendly and helpful. They return calls always, and very prompt.

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Adam E.

09/21/16

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Adam Got me back quick, and I was able to get in and out quick

it was great

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Melissa O.

09/20/16

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Most Understanding and compassionate Doctore

Great Doctor and staff that care about their patients.

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E. S.

09/20/16

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My experience with Dr. Cambell is excellent!

Excellent!

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Hall S.

09/13/16

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Easy to talk to doctor.

I've been coming to this office for a long time I like how everyone treats me. Also the PA's who work with Dr. Campbell are extremely good and are easily available. I would recommend this office to anyone new in town.

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H. S.

07/26/16

Provided by Doctor.com
he is always very professional and timely with the visits

he is always very professional and timely with the visit and is always willing to listen to any questions and give answers

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Nathan K.

07/26/16

Provided by Doctor.com
Caring professional team, always smiling! :)

Always proactive, compassionate care, such a great team!

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T M.

07/26/16

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In and out quickly.

As far as a trip to the Dr's office goes my experience's here have been above average.

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Jason S.

07/19/16

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10 out of 10 life changer best staff you could ask for.

10 out of 10

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Brent T.

07/12/16

Provided by Doctor.com
Dr. John Campbell is a great doctor who seems to know what he is talking about and he also cares abo

My experience has been great!

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Anonymous

07/12/16

Provided by Doctor.com
good experiance

good experiance

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Latina M.

07/07/16

Provided by Doctor.com
very helpful with my treatment.

helps me out alot and im very happy with the staff.

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Lucas H.

07/07/16

Provided by Doctor.com
staff is extremely polite and take well care of there guest. well clean and maintained place

doctor listens and takes time to explain everything. very happy with him

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Karen S.

07/07/16

Provided by Doctor.com
Great and detailed

Great and detailed

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DETAILS
General Info
Dr. John N. Campbell is an Internist and Addiction Medicine Specialist serving the Kentwood area for more than 30 years. Dr. Campbell is experienced in Mental Health, Depression and Anxiety disorders. He is a professional member of the American Medical Directors Association, the Kent County Medical Society and the Michigan State Medical Society.
Extra Phones

Phone: 248-952-1614

Phone: 248-952-1601

Phone: 616-225-0202

Fax: 616-455-5221

Hours
Regular Hours
Mon - Fri:
Categories
Physicians & Surgeons, Clinics, Physicians & Surgeons, Addiction Medicine, Physicians & Surgeons, Family Medicine & General Practice, Physicians & Surgeons, Internal Medicine
Payment Options
AKA

Campbell, John N, MD

Dr. John N. Campbell, MD

Other Information

Parking: Lot, Free

Wheelchair Accessible: Yes

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