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      Details

      Your Money, On The Move.

      HoursCLOSED NOW
      Regular Hours:
      Mon
      Tue
      Wed - Fri
      Sat

      Contact Info

      Phone:

      Main - 616-406-2480

      Address:
      211 36th St SW Grand Rapids, MI 49548
      Email:

      Link:

      https://rivertowncu.org

      Reviews

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      J
      Joey P.

      07/27/17

      Provided by YP.com
      1 Reviews0
      1.0

      Unfair and breaking the Fair Credit Reporting Act - They report on debts that are over 10 years old.

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      H
      Holly H.

      12/01/14

      Provided by YPmobile
      2 Reviews0
      1.0
      Bad Customer Service

      Today was the first time I have visited this bank, I am a customer at Preferred Credit Union out of Greenville, but am new to the Grandville area. I went to the Rivertown Federal Credit Union to deposit money for car insurance and had $30 in rolled change as well. First off she fought with me about where my account is through she kept saying "Grandville or Grand Rapids " I said neither its Greenville (apparently she is not familiar with Greenville) . Once we got that straight, she told me I would be CHARGED to put rolled change in my account. How ridiculous! So for future customers I strongly suggest going to any other credit union. Option One is great to ALL customers, no matter if you are through there bank or a shared branch member.

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      Business Response06/17/2015

      Hi Holly, I'm so sorry to hear you had a bad experience. There must have been confusion over Greenville because our teller was not familiar with that part of our state. That is certainly frustrating! It is our policy to charge for putting rolled coin into an account, as it is with many financial institutions, but I know that is frustrating as well. I do apologize you had a negative experience and that this message is coming to you so late. We thank you for your insight and will use it to improve in the future!

      This listing has been claimed by a business representative.
      Categories
      Credit Unions, Banks, Financial Services, Financing Services, Loans, Mortgages, Real Estate Loans
      Payment Options
      all major credit cards, financing available, check, debit
      Brands
      Mastercard, Visa
      Location
      Locations in Grandville and Wyoming, serving all of Kent County.
      Suggest an Edit
      Data provided by one or more of the following: Thryv, Data Axle, Yext.