Staff is very friendly and extremely knowledgable! Easy to approach also. I have been on the cleansing menu for almost a week, I have already noticed a difference. Within two days I had lost 4lbs!! The staff is very supportive and I would highly recommend this center to anyone that has had a difficult time with their weight. They are always willing to answer my questions and never make you feel like you are "bothering" them. I love it! I am guaranteed to loose 81 pounds in 24 weeks...I cant wait!!! Good luck to everyone in their journey!!!