Do not use this taxi company. They are totally unprofessional. We called for a ride to a concert at Hersheypark and were told a cab would be there in 40 minutes to pick us up. An hour later, I called to ask where the cab was and the owner yelled at me and said I had called his brother, not him. He mumbled something about his brother coming soon and said he didn't have time to waste with me on the phone! A cab came an hour and 15 minutes after my first call! After the concert, we called our driver multiple times on her personal cell number she provided to come pick us up. She never arrived. She assured us she was on her way, pulling up the lane to get us, and she never came. Luckily another taxi driver took pity on us and gave us a ride. So, American taxi put a big black cloud over an otherwise wonderful experience. Please, don't use American Taxi in Harrisburg! You will regret it. They need to be put out of business.

I needed to be picked up in Lancaster, PA early in the morning, and I had called this company to pick me up and take me to the airport. I called 3 days in advance, and the morning that I was to be picked up, a driver called me 1/2 hour before I was to be picked up. He explained to me that he was coming from Harrisburg, PA and he would be there to pick me up. And although by my estimates, he was about 45 minutes away, he showed up right on time to pick me up and got me to the airport on time. The driver was very courteous and I will definitely call this company again when I return to the Harrisburg area.

HORRIBLE ! ! ! My mother almost missed her flight due to the LACK of communication between the dispatcher and us. First of all the cab did not get there on time as we NEEDED so we called to cancel where we were told that he's almost there and how they only had one driver working. I really do not care if they had one working the least they could have done was call us to let us know about the situation. But of course no call was ever received plus the lady working that dispatch at the airport itself had the nerve to *69 me so she can give me attitude. Hiow about you just lost our service!