Tonino's Pizza
5106 Jonestown Rd, Harrisburg, PA 17112
717-657-8672
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10/27/10
My coworker and I went on to get subs for take out for lunch. I ordered a ham and provolone sub. The worker said, "Provolone sub" and I repeated, "ham and provolone". Once we got back and I unwrapped it, it was just provolone. I drove BACK to the shop to tell them what I ordered in hopes that they would just add the ham. I went in and said, "I ordered a ham and provolone sub..." and the owner said, "No you didn't, you said provolone". I repeated how the original order said and he said,"No, I heard you, you said provolone" and would not correct or admit their mistake. I said, "Well, can I get my money back then?" And the owner said, "No". I told them that is bad business and left as I was too irate to stay in the shop any longer. I have NEVER run into an issue like this where the owner or worker would not attempt to right their wrong and called the customer a liar, arguing with them. I will never give them any business again.
Okay all you pizzeria aficionados?when in Harrisburg PA you GOTTA try this place! The service is nothing short of excellent, the price more than fair, the ambiance?exactly what it should be, and the product? fuhgeddaboudit!I don?t care where you?re from, what passes for pizza in your town, or what makes you an aficionado in the first place?.This place?Bada Bing!!!Tell ?Em EmmGeeBee Sent Ya!
- Hours
- Regular Hours
Mon - Thu: Fri - Sat: Sun: - Categories
- Pizza, Caterers, Italian Restaurants, Restaurants, Take Out Restaurants
- Payment Options
- Price Range
- $$
- Location
- Located at Colonial Commons shopping center
- Other Link
- Other Information
Parking: Lot, Private
Wi-Fi: No
Attire: Casual
Good For Groups: No
Good for Kids: Yes
Wheelchair Accessible: Yes
Take Out: Yes
Cuisines: Caterers, Take Out, Italian, European, Continental, Pizza
Alcohol: No
Takes Reservations: No
Outdoor Seating: No
Price Range : Average