The best pool company ever. The most knowledgeable, patient, excellent customer service, prices, quality I've ever seen in the business. I worked for this company over 25 years ago and hands down my favorite job and bosses Carolyn manager and owner/ Art thank u Bills pool for believing in me and I'll never forget all u did for me! Blessings, Lisa Holmes

I have bought pool supplies there several times. I was always treated quite well. They also tested the water sample and gave me what I needed to make my pool clear. Great service.

I dont understand these other reviews. The ladys here are always nice and a smile on their face. They always know how to fix the issues with my pool and do not let me buy unnassasary items or chemicals.

This company was a joke..I would not recommend it to anyone..please save your time because they waste it..

I called this company out to look at a leaking jet in our spa. The guy who came out spent about 3 mins here and said he could not locate the leaking jet and said he would come back when I got more info. I expected him to return that afternoon. When he did not return I called the office and she said she did not know when he will be returning. It was a week later before he returned. He finally came back and was out there about a min and left without speaking to me or letting me know what was going on. I again called the office. she said he is going to order the jet and it would take up to 10 business days to receive it.

I was mad but felt like I was kinda stuck with them. So, 2 weeks go by and they called and set up an appointment for him to return with the ordered part for the following week. By now it's been another 2 1/2 weeks. This guy shows up and says he ordered the wrong size jet....I honestly thought I was on candid camera or something. So, I ask him what now. He said he did not know and would call me and just left. I called the office and of course was upset and the very unprofessional lady handling the service calls just replied

" well, sometimes they get the right jets and sometimes they get the wrong ones" She said it is very difficult to order jets ????? REALLY.......this was her response. No apologies or anything. I asked if they can expedite the order of the new jet ? She put me on hold and came back and said "they are walking away from this call" As I started to reply she just hung up on me!!!!

After all the time we waited for them. This company not only does not deserve even a 1 star rating but they deserve a minus 5 star rating. honestly, this is the first review I have ever written but I just had to let people know about the poor service and to definitely call another company !!!!!! PEOPLE BEWARE !!!!!!!