My husband and I would have loved to take the Royal Circle Island Tour, but the bus never showed up at our pick-up location. When I called the company, a very rude woman informed me that they left without us because we didn't show up - at a different pick-up location than we had been given. We rescheduled our tour without a problem and confirmed the correct pick-up spot. Unfortunately, the bus didn't show up on that morning, either. When I called again, an equally rude woman (perhaps the same one?) told me that the tour had been cancelled. They never even attempted to call us to let us know, despite having been given our cell number and hotel and room number the previous day. We missed out on a handful of things that we wanted to see on our first and probably only trip to Hawaii. Very disappointing!

Driver(uncle marc) went beyond his duty to see we got to our ship when our bus left us behind.