Not satisfied5 year contracts - very expensive. Make sure you already find it to your satisfaction before signing the lease.Files are stored on a removable DVD. Very susceptible to theft (very easy to steal).System is not compatible with file ecryption software.They randomly come up with a couple of reasons to charge you a couple of thousand dollars extra each year. You must pay of have your tech support cut off.My lawyer said it would be cheaper to pay the lease for five years than to pay him to get me out of it.