I returned a UHAUL truck to this location on 11/05/15 at about 9:30pm. I have been renting Uhaul Trucks for more than 30 years.I paid 157.00 cash when I picked up the truck from a 66 gas station on the above date. I received an additional charge of 39.00 dollars on my Credit card 11/06/15 indicating that the truck wasn't clean and the fuel level was below 7/16. Where it was when I rented it. So, I went to Community Storage on Fry and 290 in Cyress. I ask the manager why I was charged for cleaning and fuel. She told me that the truck was dirty on the passenger side with mud on the floor. I then explained to her that I was the only one in the truck and I had even looked on that side. Also, I explained to her that the guy who I picked it up from said that he was having problems with a homeless man getting in the truck. So l asked her if they had cleaned the truck and another lady behind the counter said no. So I said, you chared my card and it's not been cleaned. Wow this is a way that this storage robs customers!

Great product! Great Service! I have rented several units from Community Self Storage as well as moving trucks and even a high rise apartment on the top floor. The customer service is helpful and personal and the quality of their products is paramount. The facility is always clean and cool and the security is unmatched. With the security code access, security cameras, and individually alarmed units, I feel like I can leave anything in my unit and it will be safe and protected. I highly recommend Community Self Storage for your storage and relocation needs.