This place is AWFUL!! No one spoke English, and they were very put out when I asked for help, actually just directions on where to find a piece of a plant I had. I received a huge sigh, to let me know how inconvenient it was for me to be asking for help to find a certain kind of plant. The employees are quite interested in having their own conversations with each other in Spanish however. I was directed to a booth by the front where two more employees lounged and finally find one of them that understood English who pointed in the direction I would find what I was looking for. I will never go back to this place and tell everyone I know how terrible this place is. Go ANYWHERE else but here if you need help or information. You might be lucky enough to get them to point grudgingly in the direction of where what you need is, but if you actually need any kind of explanation or advice, don't waste your time at this place.

The people at this location are very unfriendly. There is never anyone around to ask for help. The cashier acted as though he couldn't talk. I asked one cashier where were the Meyers Lemon trees and she said "we don't have any of those". I pointed it out to her on the ad and she then changed her story to "we sold out of them". All the time she never looked me in my face while we were talking. You need to hire people with a good peronality and who enjoy working with the public. They all acted like they were angry. One register was open. There was one guy and at least three (3) ladies and all the ladies left the registers. I was in a line with at leaast 4 customers with carts full of plants waiting to check out. Seems no one is watching the store. 3/17/11 at 13:09:23.

I have been a longtime customer, I purchased 13 Leyland Cypress Trees, all that they had on the lot, one was looking bad, however, decided to try to save....I needed it to complete my landscape design. Unfortunately the tree did not make it, all others are doing great - - asked for a simple reimbursement or replacement and waited for 3 months after numerous phone calls and requests for an answer. Needless to say the answer was no we do not guarantee our products - - obviously they do not appreciate how much business that I actually do with them. If they only knew. Not customer focused at all.

Hey I agree with the previous entry on this Houston garden center, Went to put in an application, they had this huge NOW Hiring sign On the fence line, well I would walk down to the garden center to check on the statues of my application, I was turned away they said simply " We are No Longer Hiring." On the way out of the lot An older lady was struggling to get these Plant's she had purchased I'm not sure what they were but they were pretty big. She reminded me of a grand mother type, I asked her " need some help" I took the items in her car out re arranged it and she tipped me I was like: "Thanks but I don't work here," She responded simply; "I can tell, thanks." Maybe 2 week's ago I was looking at the employment guide and there was another ad mentioning them hiring so I again went down and filled it out. Today I called the number Found here and was hung up on. This place Should be shut down to extend the dog park!The people are just rude and discriminatory w/ there hiring

I selected a pomegranate tree with no label describing the variety. Before purchasing, I asked the clerk if the tree was the "wonderful" variety. They seemed not to understand English very well. I explained to them that I wanted the "wonderful" variety only and I needed to make sure that I was purchasing the right tree. Finally, they said yes and that the plant was the dwarf kind. After researching info at home, I am not sure if I made the right purchase. I am disappointed with the help available and inadequate communication with customers at this store.