I would give them 0 stars if I could. They sold me a worthless warranty on a sectional. I specifically asked if it was good for pet damages and they swore it was. Then when my cat damaged it the warranty people told that's not covered. Justin Mccombs (the manager at the Huntsville AL location) said he would help me but didn't ever call me back. When I called back a week later he laughed at me and said he wasn't going to do anything and that I was a child.

Poor service, terrible delivery practice.They love to take your money and not follow through. Reminds me of the practice the Oak furniture store by the Limestone flee market was doing. Bbusiness was slow, he had inventory to pay for so they used customer money to cover overhead then perhaps a month later, or longer they would get their furniture. Eventually no one got their furniture. This whole thing levied criminal charges against the owner. I experienced like conditions, all kind of excuses as to why my furniture could not be delivered the next day as promised, try 5 excuses so far. My residence is a mess as tables and lamps in two rooms are moved as to make room for the delivery. This has been for almost a week. One excuse per day should be their motto. I suppose it is Time for me to see my lawyer.