Unprofessional told me I could watch videos I couldn't! Kempt it got service for about six months had trouble on n off till I couldn't get on line for days went in the unprofessional girl or inexperienced girl told me so many people getting on it that we knocked off people I told her i been off for a few days someone stuff stronger than mine when will it be fix she couldn't tell me I got a bill I'm going to take sprocket to small claims court anyone wants to go with me contact me the judge should help us sprocket is cheating the poor n disable pay for something were not getting