Well who ever wrote the other report with 1 star must have their own bar somewhere else. This place is great. Yes there are some of the same people there including me, but when you get great food , service at a reasonable rate why not go back. The staff make every effort to get to know the customers and be very helpful. I have been going there for years and will continue going there. If you want a great sandwich on the NW side then this is the place to go. You will be glad you did and then wonder who the idiot is that gave the place only 1 star and where his restaurant is. Its obvious he is trying to draw the customers from here .