Horrible place. My dog was so traumatized he died within two days after visiting this place. I went to go get my dog groomed, have his teeth cleaned and his nails clipped. A day after coming home from the groomers, he was not eating or drinking, he was unresponsive and he couldn't walk. It was so alarming that I took him to the emergency care veterinary. On the way, we stopped at Kriser's to ask what had happened the day before to see if any information could help the veterinary determine what was wrong. The receptionist was SO rude, unprofessional and defensive, saying that they had no record of cleaning or grooming him and that we couldn't prove anything and it wasn't their fault. After taking my dog to the vet, we ended up having to put him down. To top things off, while dealing with the lose of a beloved family dog, the receptionist had called Animal Control and reported me to the police. The police immediately closed the case after I proved that he was well taken care; and suggested that we take civil action. Please DO NOT take your dog here. I wish I never had.