For those of you who are interested in renting a unit here I just wanted to share my experiences and a few facts.

At the time of this review they have approximately 27 units available immediately, and 16 more within the next 90 days, many much sooner than later. This alone should convey a message.

While living here each time I visited the Leasing center I felt the employees were rude and condescending for the simplest of matters. I recall 3 instances where I walked in and saw them all sitting at a desk talking casually after making eye contact with me. Only after I approached them was I acknowledged verbally with an irritated sigh.

Now, full disclosure, this is a part of their contract so I definitely suggest reading through everything before signing a lease with them. IF you decide to break the lease they will charge you for the remaining term until it is re-rented, in addition to 90% of one months rent as a fee for breaking the lease. You must also give a 60-day notice before vacating (which is more than I've experienced in the Irving area). Here's the best part. If someone says they're going to rent out a unit then they pull it off the market and CONTINUE to charge you rent until someone moves in. If the potential tenant does not move in (with my experience with the staff I wouldn't be surprised) then you continue to be charged. Which means there are periods where you will be liable for rent while it is unavailable to the market AND they will collect a deposit from someone else (how convenient, they receive regular rent PLUS someone else's deposit for cancelling) and the cycle continues.

I would like to go on record and mention the previous owners of this complex employed much friendlier staff and would own up to genuine misunderstandings. The current staff and owner will likely chalk it up to negligence and brush you off.