Dr. Lopez, well everyone there, were the most calm, kind, knowledgeable and professional people when I needed exactly that!!!

I came 80 miles in the wee hours to seek treatment for a snake bitten dog. Not only did they start treating my dog immediately, before any paperwork or payment discussions had taken place, they were calm and reassuring that he was getting the care he needed. On the phone, they gave me little information, but, I understand that as every patient is different. Giving treatment information for an unknown patient is risky, to the patient and doctor.

I wish the doctor had a normal practice. He seemed to be the best diagnostistion we have come across. Sadly limited hours.

Very rude on the phone unwilling to anwser a basic question over the phone. Seems like they just want my $100 just to walk in the door. As if a sick and dying animal isent hard enough, they make you feel like a horriable person because money is a factor. Wouldn't even anwser cost questions with out being seen. They want your money but don't care about the pep or the animals.

The staff is incredibly kind. Dr. Lopez is incredibly knowledgeable about the animals she treats. They are very sympathetic to people who have dying animals, and treat the owners with as much kindness as they treat their patients. My kitten (12 weeks old) was accidentally bathed in dog flea wash (which is toxic to cats). She started having seizures in the middle of the night so I took her to the Emergency Clinic. She stayed for 10 hours and total with treatment and the stay it ended up being $278.00. Being a college student there was no way I could have paid it all at once so they allowed me to apply for carecredit. After being approved I now have a full year to pay off my balance. I recommend going here if you have an emergency with your animal. :)