They are a professional looking scam. I started with a package that was supposed to finish me, no questions no shaving again. I never got the same tech and some seemed better than others. When my package ran out they tried to sell me more and told me I was taking longer than normal to respond. I just happened to know a friend who got a special at a new place and just did my second session there. The place is called De Vries Cosmetics and the difference is incredible. Two sessions has done more for me than the last 7 months at II. Read fine print always.