Montecito Town Center Dental Group
7125 N Durango Dr, Las Vegas, NV 89149
702-658-2311
PHOTOS AND VIDEOS
Eastwind Dental
2075 East Windmill Lane Ste 110, Las Vegas, NV 89123
Eastwind Dental
2075 East Windmill Lane Ste 110, Las Vegas, NV 89123
REVIEWS Write a Review
11/23/13
Provided by YP.comI've been a patient here for a couple years, and decided to have my wisdom teeth removed last week. Honestly, it's been the worst experience I've had dealing with a dental office.
Lack of organization, communication with patients and poor customer service was disappointing. I had a SCHEDULED surgery only to sit and wait for over 40 minutes. When I finally grew tired of waiting, I went to the front desk to inquire about the delay. Shortly after the office manager told the front office person to "put them in this room, the patients don't need to hear this". Totally unprofessional and rude.
If it were an organized office and the glucose monitor was required, we could have ran across the street to Smith's and get it while we waited OVER 40 minutes! The office manager then began to blame us for not bringing a glucose monitor (even though I was never told to bring one!) Apparently, the doc's were running behind schedule anyway (never informed of that either). If there was more communication with patients, this would not be an issue. The staff called 3 times prior to appointment and said it was OK NOT to bring monitor. Who schedules a surgery for a diabetic patient who is required to fast all day at 2pm anyway? Those patients are usually scheduled in the morning!
I hope the dentists in this practice realize the poor front office management here and re train the front office manager. She was extremely unprofessional and we are very disappointed in the level of service. Save yourself the grief and look elsewhere.!
06/09/13
Provided by YP.comBeware!! This office will take your personal information and start billing insurance for procedures that were never performed. That was just one of several problem issues with this office.
- General Info
- As a Smile Generation Trusted office, we welcome you to Montecito Town Center Dental Group and Orthodontics! With state-of-the-art infection control procedures in place, our #1 goal is to keep you and your family safe. We provide comprehensive specialty services with advanced, proven technology and offer customized financial solutions for you. We are proud to be your complete Las Vegas dental provider with services including Same-Day Dental Crowns, Boost Whitening, Oral Surgery, Wisdom Teeth Extraction, Root Canals, Periodontics, Digital Charts, Digital X-Rays, and more.
- Extra Phones
Fax: 702-658-8811
- Hours
- Regular Hours
Mon - Fri: Sat: - Categories
- Dentists, Cosmetic Dentistry, Dental Clinics, Dental Hygienists, Dental Labs, Endodontists, Implant Dentistry, Oral & Maxillofacial Surgery, Orthodontists, Periodontists, Physicians & Surgeons, Oral Surgery, Prosthodontists & Denture Centers, Teeth Whitening Products & Services
- Payment Options
- Brands
- Smile Generation Office
- Location
- Town Center Plz
- Neighborhood
- Centennial Hills
- Associations
- American Dental Association
- Other Links
https://www.MontecitoTownCenterDental.com
https://www.MontecitoTownCenterDental.com/contact/dentist-appointment/
https://www.MontecitoTownCenterDental.com/dental-health-services/
- Other Information
Insurance: Delta Dental PPO, Delta Dental Premier
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