Absolutely not. I took my cat there for ear mites and had a fine enough experience. Though the vet isn't the warmest, he was incredibly fast and the price was fantastic. For my latest adventure, I was told I would receive a reminder phone call for my appointment. This did not happen I was late. I was very apologetic about being ridiculously late (totally my fault) but there was absolutely no excuse for how the receptionist and other two staff members at the front treated me. They were just flat out rude, unprofessional and condescending and there is no way I am going to frequent a place that treats customers this way. Am now going to Bellevue and they are spectacular. Apparently, with Pleasant Valley's affordable prices they can't afford manners.

WORST OFFICE IN LITTLE ROCK;After my wife had an issue ording some pet meds for our bulldog she called the office to see what the problem was. the staff member told her that the dog would have to come in for another test or they could just sell them there meds at a higher cost instead. I took the phone from my wife to try and figure out what the problem was, since our bulldog has been going there for 8 years and i had an appointment in 4 days for a new puppy also at the same clinic. the staff memember named drew began to inform me that they could not even find our pets medical records, we have a total of 3 pets seen by them, when I became upset of the idea of them losing our records let alone trying to force us to buy there meds at a hire price he began to act really rude and tough on the phone, threating to ban us from there. I informed him maybe i should just speak to dr hamilton myself about the issue when i came in for the appointment. he told me to not to worry about it seeing how he just canceled the appointment, i then informed him i would be up there in 5 minutes to speak to him face to face to see if he would like to continue to act tough over the phone and threating me for there mistakes. Upon arrival i saw dr hamilton who withdrew himself from the conversastion and said my appointment will be still be seen but if i speak to his staff like that he will not treat my pets, as i tried to respond, he turned and ran away from the conversastion. Drew, who had obviously been crying tried to explain, pass the blame, and threaten me again with baning us, but this time he did it in a polite manner, i asked him what happened to the tough guy i talked to on the phone. 30 min later he called my wife to inform her he found our medical records, i called back and informed him to cancel my appointment. All my pets will be seen at different vet whos staff actually knows how to conduct themselves and by a vet who can actually treat animals other than just give injections and overlook treatment of pets due to a lack of keeping up with his current skills. any problem we ever had with our pets he had us take them some where else, it just goes to show, you really get what you pay for, and every one is a tough guy on the phone till a veteran comes to talk to you face to face, respect should be earned not expected. if you love your pets dont go here

I took my baby in after a dog attack, she was pregnant and due in a week! They just looked at her and put her in a cage! I absolutely have lost any trust in any vet because of this vet's negligence. They claimed they were going to stitch up a superficial bite wound, you aren't supposed to stitch anything from a dog bite!!! IT WILL GET INFECTED! I told them to do everything they could to save my baby, and if there was no chance of her making it to at least save the pups, that way I would have some memory of the best dog I've ever had. She was a show dachshund, bred to a champion. I just knew it was a bad idea to leave her there. They did NOTHING to save my girl or her unborn pups! NOTHING! They're cheap for a reason people, I definitely do NOT recommend them, unless you just want to go there to buy flea meds or something. But do NOT take your babies to this clinic!!!!

The Pleasant Valley Animal Clinic is the best vet my family has ever used for our pets. Dr. Hartford is not a people-person, but he is absolutely wonderful with our pets, and in the end that's all that matters. Also, they are very affordable, and with the economy the way it is, I love knowing that I can take my pets to a clinic that actually cares about their wellbeing, without emptying my wallet!