my name is talat,i own the speedy dry cleaner my goal is to have all my customers happy w/ the work i do or your money back no question ask .i do not know a dry cleaner who can offer such a deal.that customer who was unhappy w/ my service you should bring it to my att.i would make it right or give your maney back.also i never advertise 4.99 i may say most items .we r nor a discount cleaner we r a full service cleaner w/ low price. thank you for your review anyway.