Liars and crooks. I am a homeowner who has had a terrible experience trying to get repairs done in my home after a water intrusion. They sent a person to do drywall repairs, fix door frame, base boards, replace a bathroom cabinet and re-install an existing granite counter top with the sink and faucet.

1) Drywall repairs - 2 large areas were repaired and painted. If you look at the wall, you can see the clearly defined outline of the patchwork. Said they would fix it, but now refuse to fix it.

2) Supposed to fix a broken tile and replace. While removing the broken tile, he damages the adjoining tile. I'm supposed to accept this.

3) Door frame. Replaces moldings but breaks one side. Probably 4 inches in length. Says he will fix it. I tell him replace the wood. He goes ahead and glues it, and spreads glue everywhere. Attempts to paint it, and it looks like a 3 year old's work. I did not have a broken door frame, but I am now supposed to accept this.

4) Screws up paint around door frame, but is not going to fix the damage caused from making repair.

5) Bathroom counter. Told him repeatedly this was a custom vanity. No, pick out something from stock. The stock vanity will not work with the existing granite. He didn't even grasp that the vanity and granite must match up. So to save a few dollars and put it in their pocket, I am supposed to now accept this. They have now cost out HOA at least $700 more to purchase new granite. But no one seems to care their person made a serious error. They don't hold their vendor accountable. Instead I am told to just eat it.

6)Paint and glue left on my hardwood floors. Why am I complaining?

7) Broken piece of wood baseboard. Re-installs it, crooked. Hopefully paid double for that repair.

6) I asked for a competent repair person to come in and finish the work, trying to mitigate future damages. Especially after seeing Paragon won't take ownership of bad workmanship and get things fixed properly.

I inform Paragon I will not let this person come in to do any additional work because everything he touches, he makes additional problems that Paragon will not stand by. So, I get a letter telling me they won't do any more work and I am financially responsible.

The kicker is the HOA board sent this letter. So, either the board did not get all of the information from Paragon about the terrible work their vendor did, or they are as crooked as Paragon. A reputable company would say the work done is not adequate and we will make it right, but Paragon doesn't work that way.

Now I have retained an attorney, which will cost everyone a ridiculous amount of money because the tried to cover up their poor business practices. Beware of how much the management company will really cost your HOA.

Pictures of all of the claims above are available upon request.
Laura Maltin

Thank you Diana!!! You Rock.. Best Property Manager Ever...