These people were horrible. They were impatient, rude, and entirely unprofessional. In the end, I didn't even get a satisfactory product. I had to go back to get their shoddy alarm fixed, and again I was bullied by the owner as if I was a nuisance to him.The owner was disdainful and patronizing, and implied I was stupid for asking questions. He spoke very broken, unintelligible English, and wasn't helpful with what kinds of products to choose from or what my options were. Instead he was unfriendly and uncommunicative.On my second visit, he was unbelievably insulting, rolling his eyes, huffing in exacerbation, and snapping at me when I asked him questions. And I was being polite when I got this treatment. I left in utter shock that any business owner would treat his customers the way I was treated. And once again, I left with a car alarm that didn't work the way it should have.In all honesty this was the worst consumer experience I have ever had.