Terrible owner. Treats customers poorly. Shop elsewhere.

VERY disappointed in how customers are treated! Purchased a gift. When I took the item (several hundred dollars) to the register, I specifically asked the employee if this could be returned. "I am purchasing this as a gift. If this is not what they want, can it be returned and money given back?" The employee said yes, just keep your receipt. The gift was not what the person was looking for, so we went to return it. To our suprise, we were told, "you can get store credit, but I'm not giving you back your money." When I explained that I specifically asked about returns/refunds, the owner still refused to refund our money saying it shows on their recipet that they only give store credit. To which I replied, "I specifically asked about this before purchasing the item. Receipts are not given until payment has been received. I was told a return/refund was okay." We believe in supporting local businesses, but I strongly recommend buying online or from another shop!

I am a new rider. I purchased my first motorcycle in September. After 2 weeks of riding it would not start. I took it here to get whatever was wrong with it fixed along with purchase a new air filter. The employee I dealt with at this time was very nice and helped unload the bike and try to answer any questions I had. When I picked up the bike it started right up. My bill for the labor was close to $130. The carb was dirty and somehow there was bad gas in the tank. My friend drove it home for me because I do not have my full license yet. I didn't have time to ride it when I got home but planned on riding it later in the week. When i tried to start it, it wouldn't start. I called the shop and spoke with the owner/mechanic and this is where it gets nasty. I do not consider myself a mechanic by any means and I was mocked and laughed at on the phone by the owner of the shop. This guy has NO respect for new riders. He told me to bring it back in which I had planned on doing until my friend